7 Reasons to choose Cyclops Electronics

Whether you require Obsolete Components, Shortage Components or a Day-to-Day purchasing supplier, when you work with Cyclops Electronics you'll benefit from seven commitments we make to you…

1.    Rapid Sourcing and Delivery
We understand how important it is to get orders delivered on time and, when production schedules are at stake, you can rely on Cyclops to deliver the components you need. (over the last 12 months 98.79% of all components ordered from Cyclops Electronics where delivered within 24-72 hours of order. Even more impressive, 78% are shipped same day from Cyclops Electronics extensive stock holdings).

2.    Fast Response - 30 Minute Response to Urgent Telephone Enquiries
Your telephone enquiries are treated with the utmost importance and urgency. We commit to respond to your urgent telephone enquiries within 30 minutes, so you get the information you need ... fast.  Not only are Cyclops staff highly responsive ... we try much harder. This means that even when your requirement is more difficult than normal to source, you can count on Cyclops to go the 'extra mile' to get the parts you need. We keep searching for components long after others have given up and if all else fails we work to find appropriate alternatives, which can be cross referenced from our extensive technical data library.

3.    Quality and ESD Checked Shipments
Every shipment is examined for quality by one of our highly qualified and ESD trained personnel as part of Cyclops ISO9001:2000 Quality Approval (Cyclops has been approved to an quality standard since 1996).

Your orders are carefully packed, using shielded, conductive or vacuum-sealed packaging where necessary, so you get your parts in perfect condition. In addition, all our suppliers are constantly monitored to ensure you receive the highest standard of quality.

4.    Extensive Stock holding
Cyclops hold extensive stocks in their purpose built environmentally controlled storage facility ... at the last count over 72,339 line items of active, passive and electro-mechanical components, and also have 10.2 million items available, all of which can be held 'on schedule', to be delivered in accordance with your order production schedule.

5.    Delivery Guarantee and Order Tracking
When you place your order you are given a firm despatch date as well as access to our online tracking system so you can monitor the despatch of your delivery. You can request an email or fax every time a shipment is despatched, with the delivery tracking number and delivery date. This system enables you to track your goods in transit and keeps you informed and up to date at all times.

6.    Full Traceability and Money Back Quality Guarantee
Expert sourcing through our global, quality assured offices gives full traceability to ISO 9001:2000 compliant standards. This combined with comprehensive testing services from X-Ray to full functional testing and the Cyclops 90 day guarantee allows you to buy with complete confidence.

7.    Proactive Communication – Keeping You Informed
In the rare event of a problem occurring with an order, we commit to tell you immediately and to keep you informed as we resolve the problem. Any concerns will immediately be passed on to a senior Manager to resolve ... which means you remain in full control and know exactly what is happening with your order at all times.

For fast personal service phone us on +44 (0) 1904 415415

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